The
availabilty of high quality, friendly
and affordable sexual and reproductive health services is still limited in
Indonesia, resulting in suboptimal conditions for people at high risk of
contracting HIV and STIs or those already suffering from it. Recent year’s
efforts to expand these services have mainly centered on the public sector. The
private sector, in particular on the primary health care level, has not been
mobilized sufficiently. It is thus crucial to fill the gaps of existing
services and add new and alternative service options.
Poor
quality, lack of privacy, long waiting periods and short consultation times at
public services have led many people, especially from the growing middle class,
to seek services from private health care providers. Furthermore, a
considerable part of the population, including many individuals at „high-risk“
of HIV and other STIs, are not accessing any services for their sexual and
reproductive health. While reasons for this are complex and diverse it is
partly due to poor knowledge of sexual and reproductive health issues and or
because they do not trust in or are dissatisfied with existing services.
The
SUM II - USAID's Project has recognized the vital role of the private health sector in
filling existing gaps. Therefore, in 2012, SUM II has taken initiative to
support Yayasan Angsamerah to create a model of sexual and reproductive health
care delivery, which provides high quality, friendly and affordable services
for middle income key affected populations and the general population.
Based
on Angsamerah’s track record of creating strong models of sexual and reproductive
health care delivery, within the second cycle of the partnership SUM II USAID
has requested Angsamerah to provide technical assistance on how to set up and
run a healthy health care business to a number of selected private clinics in
four provinces (Component B within second SOW). As a first step, Angsamerah has
conducted assessments at all selected clinics to collect the necessary
information to develop a solid and tangible technical assistance workplan,
which is tailored to the needs and aspirations of the selected clinics and
reflects the peculiarities of each setting.
While
all assessed clinics have been successfully providing friendly services to key
affected populations (KAPs) for many years, with the proper strategies and
adequate technical assistances and support the selected clinics can be further
developed and “upgraded” and potentially become models for other clinics in
similar settings on a provincial or even national level. The beneficiaries of
this joint project will not only be key affected populations but also the
health providers themselves, the local health governments, and society at
large.
Due
to the limited time availability for the implementation of the support packages
Angsamerah will propose in this workplan only the most strategic and feasible
technical assistances, with the main focus being laid on clinical management
issues, improvement of the medical quality of the services, as well as business
development and personnel aspects. Methods used by Angsamerah’s
multidisciplinary team will include a study tour, trainings, workshops and
mentoring.
The goal of the project is to increase the capacity of the six selected private
clinics in four provinces (DKI Jakarta, Central Java, Riau Islands and Papua)
to provide friendly, high-quality and comprehensive sexual and reproductive
health services to KAPs and other people in need of such services. This
includes the increased efficiency of the clinic’s management systems, as well
as the development of sustainable business concepts for each clinic.
Potentially, community health centres (puskesmas), public hospitals and
other private health providers in the vicinity of the selected clinics will
also be included in the TA package, depending on time and resources
availability and their cooperativeness.
The project's goal and purpose is to improve the quality of patient care at the six selected clinics, increase the efficiency of their clinic management systems and to help them develop sustainable and profitable business models.
After the completion of the technical assistance package at least one
of the clinics will become a model for high quality and friendly sexual and
reproductive health services and the involved teams become mentors for other
interested clinics (public and private) at a provincial and national level.
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| Angsamerah Core Team for Managing this Partnership |
The project partnership has been starting in December 2014, and will end by February 2015.
The list of the six clinics.
4. Klinik Keluarga Kita, YKIE, Batam (KEPRI)
5. Klinik Griya ASA PKBI, Semarang (Central Java)
For more information about this project partnership
Please dont hesitate to contact - Mr Felix Neuenschwander - the Project Manager
Journal of Angsamerah's activities related to this technical assistances and other partnerships CLICK HERE
Link to the Angsamerah Associates Networking just CLICK HERE
Other documentation Success Stories in partnership with Angsamerah
- Jakarta's Blok M Entairtement Area has New Private Clinic for Most at Risk Populations (Story 1)
- Private Clinic and CSOs Collaborate in Film Festival Get Tested, Get Treated and Move on with your Life! (Story 2)
- One of Angsamerah innovative models in healthcare social entrepreneurship for providing high quality and friendly services with affordable prices for society and working toward financially sustainable for the health providers. Click HERE
- Brief about the Study Tour and Workshop
- Words from participants about our Study Tour and Training, CLICK HERE
Angsamerah rhymes for social entrepreneurship in healthcare services.
Are you interested to have partnership with Angsamerah please dont hesitate to contact us at customer@angsamerah.com


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